Sales Consultant
Company: Santacruzvw
Location: Santa Cruz
Posted on: October 18, 2024
Job Description:
Position Title: Vehicle SalespersonReports to: Sales
ManagerPosition Summary: The Vehicle Salesperson is directly
responsible for selling used vehicles meeting gross profit, volume
and customer satisfaction standards. Must present a professional
appearance.Essential Duties & Responsibilities:
- Determine each customer's vehicle needs by asking pertinent
questions and carefully listening.
- Demonstrate vehicles, including test drives.
- Know the incoming inventory, to include features, accessories,
etc. and how they benefit customers.
- Deliver vehicles to customers. Ensure the customer understands
the vehicle's operating features, warranty and maintenance schedule
while laying the foundation for customer loyalty.
- Maintain an owner follow-up system that encourages repeat and
referral business and contributes to customer satisfaction.
- Review with the Sales Manager monthly objectives, weekly
activities and daily planned activities.
- Understand the terminology of the automobile business and be
informed on technological changes in the products and be able to
communicate to customers.
- Know and understand the federal, state and local laws which
govern retail auto sales.
- Introduce customers to Service department personnel to
emphasize the quality and efficiency of service repairs and
maintenance available in the Service department.
- Report any vehicle lot damage or any problems with a vehicle to
the Sales Manager immediately.
- Complete all training as directed by supervisor.
- Follow policies and procedures as set forth in Employee
Handbook.
- Any other duties as assigned.Qualifications:To perform this job
successfully, an individual must be able to perform each essential
duty satisfactorily. The requirements listed below are
representative of knowledge, skill and/or ability required.
Reasonable accommodations may be made to enable individuals with
disabilities to perform the essential functions.Knowledge, Skills
and Abilities Required:Educational: High school diploma or the
equivalent.Experience: None.Special Skills (i.e., licenses,
certifications): Excellent oral and written communication skills.
Must be able to sell a minimum quota according to facility
standards. Ability to use personal computer applications including
word processing and spreadsheet software. Current valid driver's
license and state sales license.Physical Demands and Working
Conditions:The noise level in the work environment is occasionally
loud. Occasionally requires the ability to lift 20 pounds of
material. Is potentially exposed to battery acid, gasoline,
chemical cleaning materials or other toxic materials commonly found
in a motor vehicle dealership. Occasionally, exposed to exhaust
fumes or other airborne particles.
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Keywords: Santacruzvw, Napa , Sales Consultant, Sales , Santa Cruz, California
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