Senior Banker - bilingual Mandarin/Cantonese required
Company: Disability Solutions
Location: San Francisco
Posted on: October 9, 2024
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Job Description:
Job Description:At Bank of America, we are guided by a common
purpose to help make financial lives better through the power of
every connection. Responsible Growth is how we run our company and
how we deliver for our clients, teammates, communities and
shareholders every day. One of the keys to driving Responsible
Growth is being a great place to work for our teammates around the
world. We're devoted to being a diverse and inclusive workplace for
everyone. We hire individuals with a broad range of backgrounds and
experiences and invest heavily in our teammates and their families
by offering competitive benefits to support their physical,
emotional, and financial well-being. Bank of America believes both
in the importance of working together and offering flexibility to
our employees. We use a multi-faceted approach for flexibility,
depending on the various roles in our organization. Working at Bank
of America will give you a great career with opportunities to
learn, grow and make an impact, along with the power to make a
difference. Join us!**This position is open for the entire market
and the specific Financial Center location will be based on
business needs. If you are offered a position, you will train at
one financial center, and then potentially move to another location
that is within a reasonable commuting distance of your home to the
extent permitted by applicable law.**Job Description:This job is
responsible for serving as the first point of contact for financial
center clients, helping to uncover personal banking needs of both
individual and small business clients, offering appropriate
solutions, and connecting clients to specialists. Key
responsibilities include deepening client relationships through
platform services, supporting clients with self-service or
transactional activities, and providing exceptional client care.
Job expectations include proactively connecting with clients
through outbound calls and conducting consistent follow-up
routines.Responsibilities:--- Partners with teams to provide
financial center clients with both consumer and small business
solutions, services, and strategies when uncovering personal
banking needs and helping clients navigate their unique life
priorities--- Assists, educates, and trains clients on conducting
simple transactions through self-service technologies--- Leverages
available resources, technologies, and processes to optimize the
client experience and deliver operational excellence and
accuracy--- Adheres to established processes, laws, and guidelines
in performing day-to-day activities, such as opening accounts,
account maintenance, and Digital Assisted Shopping--- Manages
client interactions by taking the best course of action for the
bank and its clients and abiding by all regulatory
requirementsSkills:--- Active Listening--- Business Acumen---
Customer and Client Focus--- Oral Communications--- Problem
Solving--- Account Management--- Client Experience Branding---
Client Management--- Client Solutions Advisory--- Relationship
Building--- Business Development--- Pipeline Management---
Prospecting--- Referral Identification--- Referral
ManagementMinimum Education Requirement:High School Diploma / GED /
Secondary School or equivalent Shift:1st shift (United States of
America)Hours Per Week: 40Pay Transparency detailsUS - CA - San
Francisco - 944 Stockton St - MANDARIN TOWERS BC (CA5156)Pay and
benefits informationPay range$24.00 - $30.67 hourly pay, offers to
be determined based on experience, education and skill
set.Formulaic incentive eligibleThis role is eligible to
participate in a formulaic incentive plan. Employees are eligible
for incentives as detailed by the specific line of business
incentive plan provisions. Formulaic plans may be comprised of
monthly, quarterly and/or annual incentive opportunities.
Incentives are earned based on the employee's performance against
defined metrics.BenefitsThis role is currently benefits eligible.
We provide industry-leading benefits, access to paid time off,
resources and support to our employees so they can make a genuine
impact and contribute to the sustainable growth of our business and
the communities we serve.
Keywords: Disability Solutions, Napa , Senior Banker - bilingual Mandarin/Cantonese required, Other , San Francisco, California
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