Food and Beverage Supervisor
Company: The Estate Yountville
Location: Yountville
Posted on: October 2, 2024
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Job Description:
FOOD AND BEVERAGE SUPERVISOR Yountville, CALaying in the heart
of Napa Valley, The Estate Yountville features two magnificent
hotels that embody the perfect getaway and retreat. Surrounded by
vineyards, Michelin-star restaurants and exquisite views in
Yountville, our 22-acre haven sits among one the most coveted
viticulture regions in the world. We invite our guests to immerse
themselves in a redesigned Wine Country experience in a
delightfully vino-cultured manner: two luxury hotels with decidedly
different personalities - the vibrant Hotel Villagio and its
sophisticated counterpart, Vintage House, a chic and tranquil
sanctuary. A combined room-count of nearly 200 rooms and suites
allows us to create a memorable experience for any occasion!
ESSENTIAL JOB RESPONSIBILITIES:Employees must, at all times, be
attentive, friendly, helpful, and courteous to all guests,
managers, and fellow employees.Supervise and manage all F&B
personnel.Respond to guest complaints in a timely manner.Monitor
industry trends and take appropriate action to maintain competitive
and profitable operations.Work with the F&B Manager and keep
her/him informed of F&B issues as they arise.Keep immediate
manager fully informed of all problems or matters requiring his/her
attention.Coordinate and monitor all phases of Loss Prevention in
the F&B department.Prepare and submit required reports in a
timely manner.Participate in department monthly/quarterly/annual
inventories; prepare and submit inventory reports to accounting in
a timely manner.Organize and conduct department meetings on a
regular basis.Monitor quality of service and product.Cooperate in
menu planning and preparation.Ensure timely purchase of F&B
items, within budget allocation.Ensure compliance with all local
liquor laws, and health and sanitation regulations.Ensure
departmental compliance with SOP's.Ensure the training on SOP's,
report preparation, technical job tasks.Attend and/or conduct
departmental and hotel training etc.Conduct and/or attend all
required meetings, including pre-convention and post-convention
meetings.Ensure overall guest satisfaction.REQUIRED QUALIFICATIONS
At least 3 years of experience in a hotel or a related fieldMust be
proficient in Windows, Company approved spreadsheets and word
processing.Must have knowledge of F&B preparation techniques,
health department rules and regulations, liquor laws and
regulations.Long hours sometimes required.Medium work - Exerting up
to 50 pounds of force occasionally, and/or 20 pounds of force
frequently or constantly to lift, carry, push, pull or otherwise
move objects.Must be able to effectively communicate both verbally
and written, with all level of employees and guests in an
attentive, friendly, courteous and service oriented manner.Must be
effective at listening to, understanding, and clarifying concerns
raised by employees and guests.Must be able to multitask and
prioritize departmental functions to meet deadlines.Approach all
encounters with guests and employees in an attentive, friendly,
courteous and service-oriented manner.Attend all hotel required
meetings and trainings.Participate in M.O.D. coverage as
required.Maintain regular attendance as required by scheduling,
which will vary according to the needs of the hotel.Maintain high
standards of personal appearance and grooming, including wearing
nametags.Comply Hotel Standards and regulations to encourage safe
and efficient hotel operations.Maximize efforts towards
productivity, identify problem areas and assist in implementing
solutions.Must be effective in handling problems, including
anticipating, preventing, identifying and solving problems as
necessary.Must be able to maintain confidentiality of
information.Perform other duties as requested by
management.Maintain a warm and friendly demeanor at all times.Hotel
Villagio & Vintage House offer an attractive compensation and
benefits package and the opportunity to be part of a dynamic
team.The above is intended to describe the general content of and
requirements for the performance of this job. It is not to be
construed as an exhaustive statement of duties, responsibilities,
or requirements. Nothing in this job description restricts
management's right to assign or reassign duties and
responsibilities to this job at any time.Hotel Villagio and Vintage
House are equal opportunity employers
(Minorities/Females/Disabled/Veterans)
https://www.theestateyountville.com/PM22
Compensation details: 22-23 Hourly
WagePIaf796ee64e99-25660-35666681
Keywords: The Estate Yountville, Napa , Food and Beverage Supervisor, Hospitality & Tourism , Yountville, California
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