Director, Revenue Accounting & Operations San Francisco
Company: Pager
Location: San Francisco
Posted on: November 13, 2024
Job Description:
Director, Revenue Accounting & OperationsPagerDuty empowers
teams of all kinds to do the critical work that moves business
forward through the PagerDuty Operations Cloud.Visit ourcareers
site to explore life at PagerDuty, discover opportunities, and
sign-up for job alerts!The Director of Revenue Accounting and
Operations is a key leadership role in the finance organization,
reporting to the SVP of Finance and Chief Accounting Officer. This
role will lead the team that manages the entire end-to-end global
revenue processes, driving accuracy, data quality, and efficiency
across the Order to Collect/Record to Report cycles. You will help
guide the business and process to bring best practices to our
processing and reporting. You will work across all levels of the
organization, providing reporting and insights.PagerDuty is a
flexible, hybrid workplace. We embrace and encourage in-person
working as an integral part of our culture. Both our employees and
external research tell us that co-located collaboration strengthens
connections, drives innovation, and accelerates learning. This role
is expected to come into our San Francisco office once per week, so
you can thrive in your new role and fully embrace being a
Dutonian!Responsibilities:
- Global Process OTC/RTR (Order to Cash and Revenue and Record to
Report). Run the end-to-end revenue and commissions accounting
processes. This includes systems process documentation, and
implementation of new products and new commissions plans, and
ensuring appropriate revenue and commissions accounting standards
under ASC 606 and other applicable standards.
- Incorporate new products in the OTC, including testing and
updating SOX controls and narratives and ensuring the appropriate
accounting framework is in place to determine the right accounting
model for upcoming products.
- Financial close related to revenue and commissions,
reconciliations, flux, internal control, compliance, audits, and
associated operational activities.
- Lead and influence finance teams and partners to identify areas
of opportunity to transform revenue and commissions processes.
- Process Improvement & Optimization: identify and initiate
projects to enhance revenue platform and the entire OTC
processes.
- Lead efforts to transform the current revenue/commission
accounting and operations processes. Implement tools/processes,
build effective reconciliation and reporting dashboards, improve
data quality, process efficiency, and uplevel the skills of the
Revenue and commissions Accounting team.
- Effectively manage a team and help them develop their
expertise.
- You will provide technical revenue recognition guidance in
accordance with our existing revenue policy, ASC 606, and in
accordance with U.S. GAAP in order to accurately recognize
revenue.
- Partner with the sales team to provide revenue recognition
guidance during contract negotiations.
- Partner with the Business (Sales, Legal, Product, and Pricing
teams) to provide revenue guidance/consideration with respect to
our growing product offering.
- Partner with our external auditors to ensure the accuracy of
our revenue is maintained.
- Work closely with the FP&A team as it relates to revenue
forecasting.
- Manage and support the team with technical guidance (ASC 606)
research and provide solutions/options to new and complex
issues.
- As specific revenue matters develop, support the team with the
preparation of technical revenue memos and work with our external
auditors to ensure they are discussed and signed off in a timely
manner.
- Manage and update our existing revenue recognition
policies.
- Review, analyze and update 10Q/K Revenue, deferred revenue
sections, etc. to ensure compliance with industry reporting
standards, U.S. GAAP, and SEC requirements.
- Create/update training material and provide ongoing training to
cross-functional organization members on revenue related
matters
- Effective communicator, able to convey and present information
in a concise and well-organized manner
- Ability to roll up sleeves and work with team members in a
hands-on management capacity as required to deliver results.
- An efficient multi-tasker - can marshal resources and
orchestrate multiple activities at once to accomplish their
goal.
- Exceptional problem solver - uses rigorous logic and methods to
solve problems and is excellent at detailed analysis. Doesn't stop
at first answers rather he/she will strive to seek the correct
answer.
- Attention to detail and a commitment to quality throughout the
revenue recognition processBasic Qualifications:
- 15 + years of relevant experience with a mix of Big 4
accounting firm experience (preferably at the Sr. Manager/Director
level) and public companies with multiple, complex revenue streams
in a high-growth environment; multinational industry
experience
- CPA required
- Strong software and SaaS revenue recognition knowledge in the
areas of ASC 606, and related revenue recognition pronouncements
under US GAAP
- Experience with larger ERP systems (Netsuite), RevPro, and
related data across a global business
- Strong knowledge of SOX requirements, including the ability to
assess, develop, and implement internal controlsPreferred
Qualifications:
- Experience with multiple business models such as SaaS,
on-premise licenses, and services.
- Strong knowledge of SOX requirements, including the ability to
assess, develop and implement internal controls
- Strong analytical and Excel (can maintain complex spreadsheets)
skills, with an emphasis on building and designing scalable
processes
- A trusted business partner, collaborating with all levels of
management and individuals across the organization, and be able to
relate to their needs and perspective (e.g. legal, sales
operations, sales, product, tax, Internal audit, accounting and
FPA)
- Ability to understand the end-to-end process and determine
areas of improvement, automation, and refinement to allow for the
ability to grow and scale.The base salary range for this position
is 168,000 - 262,000 USD. This role may also be eligible for bonus,
commission, equity, and/or benefits.Our base salary ranges are
determined by role, level, and location. The range, which is
subject to change based on primary work location, reflects the
minimum and maximum base salary we expect to pay newly hired
employees for the position. Within the range, we determine pay for
an individual based on a number of factors including market
location, job-related knowledge, skills/competencies and
experience.Your recruiter can share more about the specific
offerings for this role, as well as the salary range for your
primary work location during the hiring process.Apply anyway! We
extend opportunities to a broad array of candidates, including
those with diverse workplace experiences and backgrounds. Whether
you're new to the corporate world, returning to work after a gap in
employment, or simply looking to take the next step in your career
path, we are excited to connect with you.Where we workPagerDuty
currently has offices in Atlanta, Lisbon, London, San Francisco,
Santiago, Sydney, Tokyo, and Toronto. We offer a hybrid, flexible
workplace. We also provide ample opportunities for in-person and
virtual connection, like team offsites and volunteering events.How
we workOur values are deeply embedded in how we operate and the
people we bring on board. You will see our values ingrained in how
we support our customers, collaborate with our colleagues, develop
our products and foster an inclusive and empathetic work culture.
- Champion the Customer - Put users first to design great
products and experiences.
- Run Together - Build strong teams that amplify our impact on
users.
- Take the Lead - Disrupt and invent to be the first choice for
users.
- Ack + Own - Take ownership and action to deliver more
efficiently to users.
- Bring Your Self - Bring your best self to build empathy and
trust with users.What we offerOne way we ensure our employees are
inspired to do their best is through a comprehensive total rewards
approach that supports them and their loved ones. As a global
organization, our programs are competitive with industry standards
and aligned with local laws and regulations. Learn more, including
country-specific offerings, on our benefits site .Your package may
include:
- Comprehensive benefits package from day one
- Generous paid vacation time
- Paid holidays and sick leave
- Dutonian Wellness Days - scheduled company-wide paid days off
in addition to PTO
- Company equity*
- ESPP (Employee Stock Purchase Program)*
- Retirement or pension plan*
- Paid parental leave - up to 22 weeks for pregnant parent, up to
12 weeks for non-pregnant parent (some countries have longer leave
standards and we comply with local laws)*
- HibernationDuty - an annual company paid week off when everyone
at PagerDuty, with the exception of a small, coverage crew, is
asked to take a much needed break to truly disconnect and
recharge
- Paid volunteer time off - 20 hours per year
- Mental wellness programs*Eligibility may vary by role, region,
and tenureAbout PagerDutyPagerDuty, Inc. (NYSE:PD) is a global
leader in digital operations management. The PagerDuty Operations
Cloud revolutionizes how critical work gets done, and powers the
agility that drives digital transformation. Customers rely on the
PagerDuty Operations Cloud to compress costs, accelerate
productivity, win revenue, sustain seamless digital experiences,
and earn customer trust. More than half of the Fortune 500 and more
than two thirds of the Fortune 100 trust PagerDuty including Cisco,
Cox Automotive, DoorDash, Electronic Arts, Genentech, Shopify, Zoom
and more.Led by CEO Jennifer Tejada, PagerDuty's Board of Directors
is 50% female and 62% URP representation. We strive to build a more
equitable world by investing 1% each of company equity, product,
and employee volunteer time.PagerDuty is Great Place to
Work-certified, a Fortune Best Workplace for Millennials, a Fortune
Best Medium Workplace, a Fortune Best Workplace in Technology, and
a top rated product on TrustRadius and G2.Go behind-the-scenes on
our careers site and @pagerduty on Instagram.Additional
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and is an equal opportunity employer. PagerDuty does not
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Keywords: Pager, Napa , Director, Revenue Accounting & Operations San Francisco, Executive , San Francisco, California
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