Client Success Manager

Company: VirtualVocations
Location: Fremont
Posted on: October 10, 2024

Job Description:

A company is looking for a Client Success Manager to enhance customer engagement and satisfaction with their software platform.

Key Responsibilities

Ensure clients successfully leverage the platform for effective care management
Provide expert guidance and training on best practices to clients
Monitor user engagement and coordinate cross-functionally to address client requests

Required Qualifications

Legal authorization to work in the United States
2+ years in Customer Success, Account Management, or a similar role
Proficiency with Google Suite, MS Office, and Asana
Experience in Health Tech or SaaS preferred
Healthcare, EMR, EHR Consulting, or Product Management experience is a plus

Keywords: VirtualVocations, Napa , Client Success Manager, Executive , Fremont, California

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